BREAKING NEWS

Qatar Airways helps stranded Germans to reach home safely

Wednesday، 01 April 2020 02:55 PM

Qatar Airways has helped thousands of Germans to reach home safely in the midst of flight cancellations and various airport closures, it was announced on Wednesday.

The move was discussed in a meeting between Qatar Airways Group chief executive HE Akbar al-Baker and German ambassador Hans-Udo Muzel, who expressed his gratitude to Qatar Airways for flying thousands of Germans from all over Asia to their homes in Germany “at this crucial time, in spite of the challenges faced in the aviation industry posed by the global pandemic, flight cancellations, and various airport closures.”

While the government has restricted entry in Germany since March 18, the airline continues to operate the following flights for German nationals and their family members, as well as other nationals residing in Germany: triple daily service to Frankfurt (Airbus A350-900 and Boeing 777-300ER) and daily service to Munich (Boeing 777-300ER).

“We understand that this is truly a challenging time where everyone’s mission is to reach home safely to see their loved ones. Through our 130 daily flights to more than 65 cities worldwide, we believe in sparing no effort to go the extra mile when it comes to taking our passengers home. We are continuing to work closely with embassies and governments around the world, and wherever possible we will reinstate or add more flights as needed,” al-Baker said.

Muzel said, “We are very grateful to Qatar Airways for the work they have done to repatriate German citizens. I wanted to personally thank His Excellency Mr Akbar al-Baker for the support he and his dedicated team have provided in making sure that flights from various destinations in Asia, to Frankfurt, Berlin, and Munich have been operating so that families can be reunited back at home.”

Qatar Airways recently launched a new commercial policy to give all passengers the flexibility to alter travel plans up to three days prior to departure for flights booked till September 30, 2020.

This flexibility enables passengers to change their travel plans free of charge by altering the dates of their booking or exchanging their ticket for a travel voucher valid for one year.

The travel voucher will be equal to the value of their unutilised ticket – plus an additional 10%, excluding statutory taxes. This policy includes award flights. For more information, visit qatarairways.com/travelwithconfidence.

A multiple award-winning airline, Qatar Airways was named ‘World’s Best Airline’ by the 2019 World Airline Awards, managed by Skytrax. It was also named ‘Best Airline in the Middle East’, ‘World’s Best Business Class’, and ‘Best Business Class Seat’, in recognition of its ground-breaking Business Class experience, Qsuite. It is the only airline to have been awarded the coveted ‘Skytrax Airline of the Year’ title, which is recognised as the pinnacle of excellence in the airline industry, five times.


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