Hamad International Airport (HIA) has installed vending machines with Personal Protective Equipment (PPE) across key passenger touchpoints throughout the terminal, as part of the preventive and precautionary measures against Covid-19.

The newly introduced vending machines allow arriving, departing, and transferring passengers to easily access various disposable and reusable PPE equipment, including face masks, disposable gloves, hand sanitisers, disinfecting wipes, as well as commonly bought over-the-counter pharmacy items such as vitamins and personal care products.

Passengers can also find PPE and last-minute travel essentials in retail stores located across the terminal. HIA has also become one of the first to offer a unique facial recognition enabled technology, that provides passengers with a contactless and safe journey.

The paperless airport experience is facilitated by combining passenger’s flight, passport, and facial biometric information in a ‘single travel token’ at the self-check-in kiosk, it was explained in a statement.

Passengers can now use biometric-enabled check-in kiosks to take their photo and scan their passport and boarding pass. This digital identity record makes the passenger’s face their pass at key airport touchpoints, such as self-service bag-drop, pre-immigration, and self-boarding gates.

HIA maintains stringent cleaning procedures in line with international standards. The airport continues to implement a 1.5m physical distancing across all passenger touchpoints around the airport, through floor markings, signage, and distanced seating.

All passenger touchpoints are sanitised regularly and all gates and bus gate counters cleaned after each flight. HIA’s retail and food and beverage outlets encourage contactless and cashless transactions through electronic cards.

HIA will continue to invest in deploying the latest innovative solutions to tackle air travel challenges, and provide safe and seamless travel experience, the statement added.


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